Trust & Policy
Why Our Fuel Shortfall Rate Is a Flat ₹110/Litre, Every Time
By Arjun Rao · Operations Lead, Rental Wheelz — 6 years managing self-drive fleets in Bengaluru · 2026-09-03

A lot of rental fuel policies leave the shortfall rate vague on purpose, because vagueness leaves room to charge more later. Ours is a flat ₹110 per litre, and it's the same number in two places on our site — the fuel policy page and the damage schedule's 'missing fuel' line — because it's genuinely one rate, not a lower one we advertise and a higher one we actually apply.
The rate doesn't change based on how far short you are. Two litres short costs the same per-litre rate as twenty. We measure the shortfall against the timestamped pickup photo of the gauge, so there's no ambiguity about the baseline either — just the litres, multiplied by ₹110, and nothing else added.
Bengaluru specific
₹110/litre is the same number that appears twice in our published figures — once in the fuel policy and once on the damage schedule's 'missing fuel' line — because it's one rate, not two different ones for two different documents.